Support

LightHaus works closely with our customers to help you plan, deploy and manage your LightHaus VCI system. LightHaus Services and Support include:

 

  • Planning – We will work with you to design the optimal system, including determining optimal camera positioning for your store layout and measurement objectives, and optimal appliance and network configuration.
  • Implementation – We will work you and one of our implementation partners, or a systems integrator of your choice, to install in-store systems, and then configure and validate LightHaus VCI analysis and reporting.
  • Ongoing Support and Management – Depending on your deployment choice, we will manage the hosted system or provide support to your IT organization as they support the VCI Enterprise Server software.

 

Support for LightHaus Customers

t: 1.877.681.5130

e: support@lighthausvci.com