LightHaus Logic respects your privacy and is committed to protect the personal information that you share with us. This policy describes how we collect and use your personal information.
If you wish to update or remove your personal information held by us, contact us by email at info@lighthausvci.com.
Information Collection
LightHaus collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable. For example, when you request information, subscribe to marketing or support materials, enter contests or participate in surveys, or apply for a job at LightHaus, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include contact information such as your name, address, telephone number, and email address; financial information such as your credit card number; and other unique information such as user IDs and passwords, billing and transaction information, product and service preferences, contact preferences, educational and employment background, and job interest data. We also collect information which is not personally identifiable to the user, such as referring URL addresses, time spent in certain areas of the site, and origination of the user.
Notice
When personal information is collected, we will inform you at the point of collection the purpose for the collection. LightHaus will not transfer your personal information to third parties without your consent, except under the limited conditions described in the section titled “Information Sharing and Disclosure”.
Options
We will always give you the opportunity to “opt out” of receiving direct marketing or market research information. This means we assume you have given us your consent to collect and use your information in accordance with this Policy unless you indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In some cases, when applicable, we will provide you with the opportunity to “opt in.” This means we will require your direct consent before we use your information for purposes other than the purpose for which it was submitted.
Cookies, Web Beacons, and Tracking
LightHaus may collect non-identifiable information from visits to our Web site to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on Lighthaus Web sites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as “click stream data.” We use this data to analyze trends and statistics and to help us provide better customer service.
A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. LightHaus website may use cookies to track user traffic patterns in order to determine the usefulness of our website information to our users and in helping users reach that information. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner, you can disable your cookies.
LightHaus Web sites may also use Web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across our Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us. These Web beacons usually work in conjunction with cookies.
If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of our website if you do so. In particular, you may be required to accept cookies in order to complete certain actions on our website. You do not need to have cookies turned on, however, to use/navigate through many parts of our website, except access to certain of LightHaus’ web pages may require a login and password.
How We Use Collected Information
LightHaus may use your information to fulfill your requests for certain information, to personalize your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information, or contact you for market research.
Merger and Acquisitions
Circumstances may arise where, whether for strategic or other business reasons, LightHaus decides to sell, buy, merge, or otherwise reorganize our businesses. It is LightHaus’ practice to seek appropriate protection for information in should this situation arise.
Information Sharing and Disclosure
LightHaus will not sell, rent, or lease your personal information to others except as described here.
LightHaus may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of LightHaus to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, to enforce our Terms of Use or in urgent circumstances, to protect personal safety, the public, or our websites.
Your Ability to Review and Delete Your Account and Information
If you are a registered LightHaus account user, you may request an update or deletion of your personal information held by us by sending an email to: info@lighthausvci.com
Children’s Privacy Protection
Our website does not target and is not intended to attract children under the age of 13. LightHaus Logic does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
Third Party Sites
The LightHaus website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the LightHaus website. LightHaus does not control those sites or their privacy practices, which may differ from LightHaus’ practices. We do not endorse or make any representations about third-party websites. The personal data you choose to provide to or that is collected by these third parties is not covered by the LightHaus Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.
We may also provide social media features on our website that enable you to share LightHaus information with your social networks and to interact with LightHaus on various social media sites. Your use of these features may result in the collection or sharing of information about you, depending on the feature. We encourage you to review the privacy policies and settings on the social media sites with which you interact to make sure you understand the information that could be shared by those sites.
Changes to this Privacy Policy
LightHaus will amend this policy from time to time. If we change our privacy statement, we will post the revised statement here, with an updated revision date. If we make significant changes to our statement, we may also notify you by other means, such as sending an email, or posting a notice on our home page.
Contacting Us
We value your opinions. If you have comments or questions about our privacy statement, please send them to info@lighthausvci.com or write to us at the following address:
LightHaus Logic is located at:
126 – 1020 Mainland Street
Vancouver, BC, Canada
V6B 2T4
t: 604.633.0566
f: 604.633.0446
Rev. January 2012